All our deliveries are contact-less
Orders must be received before 10am weekdays
Orders placed on Saturday and Sunday, will be delivered on the following Monday. When possible we will deliver orders over the weekend
Applicable to delivery address only within 11km of our store
Accessible home addresses only. Our drivers will need clear access to your nominated delivery location without obstructions
Customer must be contactable to confirm delivery on the day
May not be applicable to bulky items. Depending on the vehicles available to us on the day, we will endeavour to get your bulky delivery to you as fast as possible
Business days defined as Monday to Friday (excluding public holidays)
No, you will not be required to sign for your delivery
Delivery is available to any valid address across Australia (where a product is ordered through Motor Oil Store and the nominated address is located in Australia
If you select the delivery option when you place an order, you will be charged a flat rate delivery fee. However, if the cost to deliver the product to you significantly exceeds the delivery fee (for instance because you are located in a remote area or have placed a special order for large or heavy products), we may contact you to discuss alternative arrangements. This may include cancelling or modifying your order.
You can place an order at any time on our website at Motor Oil Store by logging into your account, or by creating a guest
You are notified whether a product is available in your selected store at the time you place an order. However, if for any reason your product is not available or your order exceeds the maximum allowable quantity, we will contact you using the details you entered when you placed the order and offer an alternative to you.
If you select the delivery option when you place an order, we may make multiple deliveries to fulfill your order.
You can pay for your order by credit or debit card (Visa and MasterCard), Afterpay, Zip Pay, PayPal or Apple Pay. We do not charge any additional fees for using any of our payment facilities.
If you select the delivery option when you place an order, it may
take 3-5 business days for your order to be delivered to your nominated
address. The delivery of your order may be delayed if an incorrect or
incomplete address is provided, personal or payment details require
verification for fraud prevention purposes, a product is not stocked
near to your nominated address or there are other factors outside of our
Our friendly staff are on hand during our standard business hours to assist you with any general product enquiries. You can contact your selected store directly, or telephone our store support line on 02 8384 3609
If you experience any technical issues while using our website, you can Contact Us.